New Survey: Small Businesses Face Major Workforce Issues

June 20, 2017

Monday, June 19, 2017

Molly Day202-552-2904

Washington, D.C. – The National Small Business Association (NSBA), in partnership with Cynthia Kay and Company Media Production, today released the 2017 Small Business Workforce and Labor Survey which quantifies how workforce issues ranging from immigration to education to background checks impact our nation’s chief job creators.

“We found that more than one-in-three small employers hire some kind of immigrant worker,” stated NSBA President and CEO Todd McCracken. “However, the current political climate has people worried about the viability of guest workers, with nearly one-in-five saying they are less likely to hire a guest worker in the coming year.”

Among the wide-ranging topics in the survey was a section related to so-called “ban the box” legislation, which found that 71 percent of small-business owners ask potential employees about any past criminal convictions at some point during the hiring process. The number one driver for these checks: liability concerns.

When asked about workforce preparedness, nearly one-quarter of small-business owners believe the quality of high-school educated workers has gotten worse in the last five years. On the topic of employee eligibility, the majority of small firms support some level of mandated use of an improved-E-Verify or similar system if it included a safe harbor clause for employers operating in good faith.

“Many people discount the importance of the supplier-vendor relationship for small business—the majority of which do serve as suppliers to a larger company,” stated CK and Co. Owner and President Cynthia Kay. “Developing these critical relationships can be very challenging, and there is an important role for the U.S. Small Business Administration to play in it.”

The 2017 Small Business Workforce and Labor Survey was conducted online June 6 – June 12 among 624 small-business owners.

Please click here to download the full report. 

Celebrating 80 years in operation, NSBA is a staunchly nonpartisan organization advocating on behalf of America’s entrepreneurs. NSBA’s 65,000 members represent every state and every industry in the U.S. Please visit or follow us at @NSBAAdvocate.

Cynthia Kay and Company Media Production is a media production and communication consulting company that provides a broad range of services to companies from the Global Fortune 500 to small business. Please visit